Hello there! Whilst we keep a wide range of popular items in stock at our premises, a number of larger / expensive / less commonly sold items are held with suppliers. These are generally ordered in and then dispatched to you or sometimes sent directly from the supplier. These items are typically sent out within 3 working days, but can take longer if there are transportation delays to us. If you have a deadline, please contact us so we can advise if we can meet it.
We strive to bring you the best prices on our wide range of quality petware, and will try to match or better our competitors for the same products, if you give us the opportunity to do so. Please feel free to contact us for a quote.