Premium Reward Points
Hi customers! We have introduced a new way to reward account holders for your ongoing support by assigning points to your purchases, giving points for writing product reviews and other activities that we hope to expand upon in the coming months.
How To Earn Points
Every 200 points earned is worth a $5 redemption on your cart total!
Premium Reward Points are awarded in the following ways;
- Get 100 points for opening an account (already added to existing customers accounts)
- Earn 2 points for every dollar spent on products
- Earn 10 points for reviewing the products you have purchased
- Earn 100 extra points for orders over $150
- Earn 200 extra points for orders over $250
- Get 200 points on your Birthday (if entered)
How To Use Points
Premium Reward Points earned can be redeemed on your future purchases. We you have a positive points balance on your account from previous purchases or rewards, you can redeem all or some of those points at the checkout.
When you are in the checkout page, you will see a box to enter the number of points that you would like to redeem. The amount that you enter in there will be be applied as a discount, and the equivalent dollar value will be removed from the cart total.
On proceeding with the purchase the points used will be deducted from your account’s points total.
How Many Points Do I Have?
Your points total and records are accessible in your account page. You will see a Premium Reward Points entry in the left hand menu, clicking this will display your current total and the history of all additions and redemptions you have made over time.
When signed in, your current points total is displayed on the shop page as well as on the product pages.
Premium Reward Points will expire if not used within 6 months from the date that they were awarded. Customers will be notified 30 days prior to the expiry of any points balance.
Premium Rewards Points may only be applied to purchases and cannot be redeemed for cash.
Only previously earned points can be redeemed on an order.
Customers will get an automated message 30 days prior to the expiry of any points on your account.
The Blackhawk and Addiction food loyalty program has now been superceded by the Premium Reward Points system for online sales. Affected customers will have equivalent points values added to their account over the coming weeks.
If you have any queries or concerns please contact us to discuss them